Alert 911 Terms and Conditions:
Copyright© 2008 - All Right Reserved - Alert 911 | A Connect America.com, LLC Company
National Head Quarters: 2193 West Chester Pike, Broomall, PA. 19008 - Nationwide Service Available
Monitoring Services Information & Release – Addendum To Contract
Cellular Based Solutions
I acknowledge and understand that the use of cellular based solutions for Personal Emergency Response Systems includes additional risks associated with the quality and reliability of cellular signals and service. Cellular communications are affected by a number of factors out side the control of Alert 911 / Connect America.com, LLC and may be impaired or blocked by building construction style, building materials, atmospheric conditions (i.e. weather), distance from transmitter to receiver, surrounding terrain, battery life, signal strength, cellular network traffic, cellular tower condition and interference from other cellular devices. I also understand that cellular based solutions rely on third party services from wireless carriers such as AT&T, All-Tel, Cingular, Sprint, T-Mobile and Verizon that are not controlled by Alert 911 / Connect America.com, LLC or its representatives.
I acknowledge that even if cellular solutions work well at the time of first test, activation or installation, I am responsible for monitoring signal strength, power and service quality on an on-going basis. Alert 911 / Connect America.com, LLC is not responsible for maintaining or monitoring the networks used for communication and can only provide timely and accurate response if all equipment and networks are working correctly and providing adequate signal strength. Users of cellular based solutions should test their equipment on a regular basis to identify any deterioration of network service and signal strength. I also acknowledge and understand that there may be additional issues related to sending information from the Personal Emergency Response System (The Alert 911 System) to the monitoring center over cellular networks beyond what is mentioned here. I further understand that technology used for cellular communications can fail at any time and I release Alert 911 / Connect America.com, LLC, it’s staff, employees, owners, shareholders, officers, contractors, representatives and vendors from any and all liability related to the transmission of emergency signals or communications over cellular networks.
GPS is a satellite navigation system that can determine a devices location by measuring the distance between itself and three or more GPS satellites. Alert 911 / Connect America.com, LLC uses commercially available technology and U.S. Government owned satellites to generate location data for any GPS device that it monitors. I acknowledge and accept that the use of GPS location technology includes a number of inherent risks, including but not limited to:
· Obstructions (such as buildings) can prevent satellites from accurately locating the GPS device
· Currently available GPS technology is only accurate to within 50 feet of the actual location
· Transmission requires power from the devices battery, so a low or defective battery may prohibit accurate transmission of location data
· Damage to the device or antenna could prevent accurate transmission of location data.
· GPS satellites are controlled by the Government and any restriction or reduction of service could limit GPS access to location information
I also acknowledge that using GPS tracking and location data may require Alert 911 / Connect America.com, LLC to disclose the location of the mobile PERS device to responders including Police, Fire, EMS and individual responders (such as family or caregivers) identified by the customer. Customer assumes the potential risks of releasing said location information and waives any and all claims related to privacy laws, including HIPPA, and any direct or indirect damages related to the release of such information.
I acknowledge that I have read the above fully and understand it. I further acknowledge that there are other risks involved in using GPS tracking and location technology and services beyond what is detailed herein. Furthermore, I release Alert 911 / Connect America.com, LLC its staff, employees, owners, shareholders, officers, contractors, and vendors from any and all liability in regards to the transmission of an emergency signal, location information or communication over the cellular network and Global Positioning System (GPS).
